Privacy Policy

Effective Date: 7 November, 2025
Websites: https://yourstory.net.au | https://abelproductions.au
Businesses: Your Story Australia & Abel Productions
ABN: 52679502179

Contact: hello@yourstory.net.au | hello@abelproductions.au

1. Introduction

Your Story Australia and Abel Productions (“we,” “our,” “us”) are committed to protecting your privacy. This policy explains how we collect, use, store, and share personal information when you visit our websites, interact with us, or engage our services.

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and relevant digital advertising regulations (including Meta and Google policies).

2. What Information We Collect

We may collect the following types of information:

• Personal Details: Name, email, phone number, address, and other contact details.

• Service Information: Details provided through enquiries, forms, bookings, or during filming/production (including video footage, photographs, and recorded interviews).

• Payment Details: Only as necessary to process transactions through secure third-party payment platforms.

• Technical Data: IP address, browser type, pages visited, time spent on site, and device information (collected via cookies, analytics, and pixels).

• Social Media Data: Information shared when you interact with us through platforms such as Facebook, Instagram, or LinkedIn.

3. How We Use Your Information

We use your information to:

• Provide and deliver our storytelling and video production services

• Manage communications, bookings, and project delivery

• Improve our websites, customer experience, and advertising performance

• Send updates, offers, and news (only if you’ve opted in)

• Support remarketing and targeted advertising on Meta, Google, and other networks

• Comply with legal obligations

You can unsubscribe from marketing emails at any time by following the link in our communications or contacting us directly.

4. Meta and Google Advertising

We use the Meta Pixel and Google Ads tools to analyse user behaviour and improve our marketing.
These tools may use cookies or tracking technologies to:

• Measure website activity

• Customise ads based on your interests

• Report on campaign performance

You can control or opt out of targeted ads through:

• Meta Ad Preferences

• Google Ads Settings

• Browser cookie settings

We do not use these tools to identify you personally.

5. How We Store and Protect Your Data

Your data is stored securely using trusted hosting and cloud storage providers.
We take reasonable steps to protect your personal information from unauthorised access, misuse, or loss.
Access to data is limited to staff, contractors, and service providers who need it to perform their work.

6. Sharing Your Information

We may share information with:

• Contractors, editors, and creative partners involved in your project

• Technology and hosting providers (e.g. Google, Dropbox, Vimeo, Meta)

• Advertising and analytics platforms (e.g. Meta, Google, LinkedIn)

• Legal authorities when required by law

We do not sell or rent your personal data to any third party.

7. Access and Correction

You may request access to the personal information we hold about you or ask for corrections by emailing hello@yourstory.net.au.
We’ll respond within a reasonable time, in accordance with the Australian Privacy Principles.

8. Cookies and Analytics

Our websites use cookies and analytics tools (including Google Analytics and Meta Pixel) to improve performance and user experience.
You can disable cookies in your browser, but some site functions may be affected.

9. Third-Party Links

Our websites may link to other sites (e.g. Vimeo, Facebook, Instagram, or partners).
We are not responsible for the privacy practices of external websites.

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.
The latest version will always be available on our websites.

11. Contact Us

If you have questions, feedback, or complaints regarding this Privacy Policy or our data practices, please contact:

Your Story Australia & Abel Productions
Email: hello@yourstory.net.au
Website: https://yourstory.net.au | https://abelproductions.au